Dispatcher Jobs in North Carolina
A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.
Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.
This role provides coordination of service with technicians, sub-contractors, and customers within designated CTC location.Handles all incoming customer calls including service dispatching, tracking...
Responsibilities Answer incoming service calls and schedule technicians to perform preventive maintenance and service repairs....
The Dispatcher is responsible for overseeing the activities of the customer service and dispatch functions with respect to servicing and scheduling delivery to meet customer demands and optimize route...
Ensures timely dispatch of MCM clinical staff to appropriate service calls. Reports problematic behaviors to on-call administrative back-up and MCM program director....
an incredible team of people Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Dispatcher....
JOB DUTIES Manages the dispatch board to keep field personnel on the move and servicing clients Lead dispatching role that will require overseeing other dispatch personnel 24/7 at times....
Maintains a complete log of telephone and radio calls received and transmitted via a computerized dispatching system....
Maintains a complete log of telephone and radio calls received and transmitted via a computerized dispatching system....
Customer Service Representative/Dispatcher (Full-Time)
- Kannapolis, NC
- 90+ days ago
- Kannapolis, NC
- 90+ days ago
We have an immediate opening for a Customer Support Representative/Dispatcher!...
We have an immediate opening for a Customer Support Representative/Dispatcher!...
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in North Carolina
Highest Education Level
Dispatchers in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Typing
- English
- Microsoft Outlook
- Data Entry
- Multitasking
- Filing
- Investigation
- Dispatching
- Routing
- Emergency Response
- Customer Satisfaction
- Telephone Skills
- Punctual
- Law Enforcement
- Events
- Prioritizing
- Surveillance
- Closed-Circuit Television
- CCTV Monitoring
- Public Safety
- Criminal Justice
- Background Investigations
- Power Plant Operations
- Route Planning
- Bachelors Degree in Psychology
- Harm Reduction
- Alarm Monitoring
- Security Operations
- Torch Cutting
- Scaffolding
- Fire Alarm Installations
- Preventive Maintenance
- Refrigeration
- Irrigation
- Maintenance Management
- Computerized Maintenance Management System
- Plumbing
- Field Service
- General Repair
- Heating Ventilation & Air Conditioning
- Electrical
- Drug Testing
- Background Checks
- Military Background
- Driving
- High School Diploma
- Documentation
- Education Experience
- Inventory Management
- Sales
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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