Dispatcher Jobs in Concord, NC

A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.

Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.

1-9 of 9 Jobs

Mobile Engagement Dispatcher

  • Concord, NC
  • 4 days ago
  • Concord, NC
  • 4 days ago

Ensures timely dispatch of MCM clinical staff to appropriate service calls. Reports problematic behaviors to on-call administrative back-up and MCM program director....

Bus Operations Dispatcher

  • Charlotte, NC (20 miles from Concord, NC)
  • 7 days ago
  • Charlotte, NC (20 miles from Concord, NC)
  • 7 days ago

Preferred Qualifications: Previous Dispatcher experience, 3-5 years of professional bus driving experience....

Customer Service Coordinator

  • Charlotte, NC (20 miles from Concord, NC)
  • 11 days ago
  • Charlotte, NC (20 miles from Concord, NC)
  • 11 days ago

May generate and dispatch service request work orders for completion by vendors....

Service Coordinator - PAC

  • Charlotte, NC (20 miles from Concord, NC)
  • 16 days ago
  • Charlotte, NC (20 miles from Concord, NC)
  • 16 days ago

Responsibilities Answer incoming service calls and schedule technicians to perform preventive maintenance and service repairs....

Service Coordinator

  • Monroe, NC (21 miles from Concord, NC)
  • 30+ days ago
  • Monroe, NC (21 miles from Concord, NC)
  • 30+ days ago

Maintain monthly reports for key customers as instructed by Dispatch Supervisor. Act as the liaison between production and sales. Assist with the phone team to answer corporate calls....

Dispatcher

  • Concord, NC
  • 30+ days ago
  • Concord, NC
  • 30+ days ago

Summary: SUMMARY OF POSITION: The purpose of the Dispatcher position is to communicate with Waste Pro drivers to respond to incoming service orders, schedule service, resolve route and service issues...

Dispatcher

  • Charlotte, NC (20 miles from Concord, NC)
  • 30+ days ago
  • Charlotte, NC (20 miles from Concord, NC)
  • 30+ days ago

The Dispatcher is responsible for overseeing the activities of the customer service and dispatch functions with respect to servicing and scheduling delivery to meet customer demands and optimize route...

Customer Service Representative/Dispatcher (Full-Time)

  • Kannapolis, NC (11 miles from Concord, NC)
  • 60+ days ago
  • Kannapolis, NC (11 miles from Concord, NC)
  • 60+ days ago

We have an immediate opening for a Customer Support Representative/Dispatcher!...

Customer Service Representative/Dispatcher

  • Kannapolis, NC (11 miles from Concord, NC)
  • 90+ days ago
  • Kannapolis, NC (11 miles from Concord, NC)
  • 90+ days ago

We have an immediate opening for a Customer Support Representative/Dispatcher!...

Demographic Data for Concord, NC

Moving to Concord, NC? Find some basic demographic data about Concord, NC below.


Local
National
134,738
3,221
Medium/Lg

Dispatcher Online Courses and Training Opportunities

iHireMaintenanceAndInstallation curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Grand Central Dispatch (GCD) Free Course
Apple's Grand Central Dispatch framework allows you to create asynchronous apps for iOS, ensuring a smooth user experience. Our exclusive content is co-created and continually refined with...
Field Service Dispatcher Console for Dispatchers
Learn to manage appointments, schedules, service resources, and maps with the Field Service Dispatcher Console. Earn points on Salesforce Trailhead. This module includes the following lessons:...
Dispatching Decoded
Unlock the Gateway to a Thriving Career in Logistics with "Dispatching Decoded"!Are you ready to step into the dynamic world of freight dispatching, but unsure where to start? Look no further -...

Salary for Dispatcher Jobs in Concord, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireMaintenanceAndInstallation research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Dispatcher positions.



Highest Education Level

Dispatchers in Concord, NC offer the following education background
High School or GED
33.0%
Vocational Degree or Certification
25.0%
Associate's Degree
17.9%
Bachelor's Degree
16.6%
Master's Degree
3.8%
Some College
2.0%
Some High School
0.9%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Dispatchers in Concord, NC
1-2 years
34.4%
Less than 1 year
24.2%
None
20.3%
2-4 years
13.4%
4-6 years
7.7%


Other Career Titles

Here are some other career titles that require similar skills