Dispatcher Jobs in Concord, NC
A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.
Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.
Ensures timely dispatch of MCM clinical staff to appropriate service calls. Reports problematic behaviors to on-call administrative back-up and MCM program director....
- Charlotte, NC (20 miles from Concord, NC)
- 7 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 7 days ago
Preferred Qualifications: Previous Dispatcher experience, 3-5 years of professional bus driving experience....
- Charlotte, NC (20 miles from Concord, NC)
- 11 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 11 days ago
May generate and dispatch service request work orders for completion by vendors....
- Charlotte, NC (20 miles from Concord, NC)
- 16 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 16 days ago
Responsibilities Answer incoming service calls and schedule technicians to perform preventive maintenance and service repairs....
- Monroe, NC (21 miles from Concord, NC)
- 30+ days ago
- Monroe, NC (21 miles from Concord, NC)
- 30+ days ago
Maintain monthly reports for key customers as instructed by Dispatch Supervisor. Act as the liaison between production and sales. Assist with the phone team to answer corporate calls....
Summary: SUMMARY OF POSITION: The purpose of the Dispatcher position is to communicate with Waste Pro drivers to respond to incoming service orders, schedule service, resolve route and service issues...
- Charlotte, NC (20 miles from Concord, NC)
- 30+ days ago
- Charlotte, NC (20 miles from Concord, NC)
- 30+ days ago
The Dispatcher is responsible for overseeing the activities of the customer service and dispatch functions with respect to servicing and scheduling delivery to meet customer demands and optimize route...
Customer Service Representative/Dispatcher (Full-Time)
- Kannapolis, NC (11 miles from Concord, NC)
- 60+ days ago
- Kannapolis, NC (11 miles from Concord, NC)
- 60+ days ago
We have an immediate opening for a Customer Support Representative/Dispatcher!...
Customer Service Representative/Dispatcher
- Kannapolis, NC (11 miles from Concord, NC)
- 90+ days ago
- Kannapolis, NC (11 miles from Concord, NC)
- 90+ days ago
We have an immediate opening for a Customer Support Representative/Dispatcher!...
Demographic Data for Concord, NC
Moving to Concord, NC? Find some basic demographic data about Concord, NC below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Concord, NC
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Concord, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Typing
- Reporting
- English
- Data Entry
- Spreadsheets
- Multitasking
- Logistics
- Business Correspondence
- Filing
- Dispatching
- Routing
- Transportation Logistics
- Emergency Response
- Customer Satisfaction
- Call Center Experience
- Telephone Skills
- Punctual
- Patrol
- Law Enforcement
- Events
- Surveillance
- Closed-Circuit Television
- CCTV Monitoring
- Public Safety
- Criminal Justice
- Background Investigations
- Route Planning
- Bachelors Degree in Psychology
- Alarm Monitoring
- Ged
- Fire Alarm Installations
- Preventive Maintenance
- Computerized Maintenance Management System
- Maintenance Management
- Field Service
- Heating Ventilation & Air Conditioning
- General Repair
- Distribution
- Background Checks
- Military Background
- Driving
- High School Diploma
- Documentation
- Education Experience
- Inventory Management
- Sales
- Regulations
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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