Dispatcher Jobs in Towson, MD
A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.
Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.
- Sparks Glencoe, MD (10 miles from Towson, MD)
- 17 days ago
- Sparks Glencoe, MD (10 miles from Towson, MD)
- 17 days ago
Primary Responsibilities: Dispatching: Efficiently receive and process incoming service requestsfrom clients via phone, email, or other communication channels....
Service Coordinator 1 - Columbia, MD
- Columbia, MD (19 miles from Towson, MD)
- 21 days ago
- Columbia, MD (19 miles from Towson, MD)
- 21 days ago
Handles incoming customer calls including service dispatching, tracking and scheduling of calls, call status tracking and call changes, entering new sites, modifying existing sites and handling all...
Residential Service Coordinator (Case Manager) I
- Baltimore, MD (7 miles from Towson, MD)
- 26 days ago
- Baltimore, MD (7 miles from Towson, MD)
- 26 days ago
Resident Services Coordinator I (RSC I) is responsible for developing, coordinating and monitoring the individual program plan for each resident assigned to them. This includes the...
Patient Service Coordinator/MA Johns Hopkins University
- Lutherville, MD (2 miles from Towson, MD)
- 30+ days ago
- Lutherville, MD (2 miles from Towson, MD)
- 30+ days ago
Checks clinic area and rooms for malfunctioning equipment and general maintenance problems on a regular basis. Reports findings to appropriate person or arranges for repairs as required....
- Glen Burnie, MD (16 miles from Towson, MD)
- 30+ days ago
- Glen Burnie, MD (16 miles from Towson, MD)
- 30+ days ago
Furr is seeking a skilled and organized Dispatcher to play a pivotal role in ensuring our field technicians are dispatched efficiently and effectively....
- Columbia, MD (19 miles from Towson, MD)
- 30+ days ago
- Columbia, MD (19 miles from Towson, MD)
- 30+ days ago
Service Coordinator Location: Columbia, MD Salary: $94,000 - $96,000 annually Who are we? Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical...
- Catonsville, MD (11 miles from Towson, MD)
- 60+ days ago
- Catonsville, MD (11 miles from Towson, MD)
- 60+ days ago
You will dispatch both emergency and routine calls for service, while also building a rapport with residents and visitors by providing personalized customer service and hospitality....
Patient Service Coordinator/MA
- Columbia, MD (19 miles from Towson, MD)
- 60+ days ago
- Columbia, MD (19 miles from Towson, MD)
- 60+ days ago
maintenance problems on a regular basis....
- Baltimore, MD (7 miles from Towson, MD)
- 90+ days ago
- Baltimore, MD (7 miles from Towson, MD)
- 90+ days ago
Monitor campus alarm systems. use a computer-aided dispatch system, to receive emergency calls from the public requesting police, fire, medical, or other emergency services....
Demographic Data for Towson, MD
Moving to Towson, MD? Find some basic demographic data about Towson, MD below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Towson, MD
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Towson, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Typing
- Reporting
- English
- Data Entry
- Spreadsheets
- Multitasking
- Logistics
- Business Correspondence
- Filing
- Dispatching
- Routing
- Transportation Logistics
- Emergency Response
- Customer Satisfaction
- Call Center Experience
- Telephone Skills
- Punctual
- Patrol
- Law Enforcement
- Events
- Surveillance
- Closed-Circuit Television
- CCTV Monitoring
- Public Safety
- Criminal Justice
- Background Investigations
- Route Planning
- Bachelors Degree in Psychology
- Alarm Monitoring
- Ged
- Fire Alarm Installations
- Preventive Maintenance
- Computerized Maintenance Management System
- Maintenance Management
- Field Service
- Heating Ventilation & Air Conditioning
- General Repair
- Distribution
- Background Checks
- Military Background
- Driving
- High School Diploma
- Documentation
- Education Experience
- Inventory Management
- Sales
- Regulations
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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