Dispatcher Jobs in Towson, MD

A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.

Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.

1-9 of 9 Jobs

Service Coordinator

  • Sparks Glencoe, MD (10 miles from Towson, MD)
  • 17 days ago
  • Sparks Glencoe, MD (10 miles from Towson, MD)
  • 17 days ago

Primary Responsibilities: Dispatching: Efficiently receive and process incoming service requestsfrom clients via phone, email, or other communication channels....

Service Coordinator 1 - Columbia, MD

  • Columbia, MD (19 miles from Towson, MD)
  • 20 days ago
  • Columbia, MD (19 miles from Towson, MD)
  • 20 days ago

Handles incoming customer calls including service dispatching, tracking and scheduling of calls, call status tracking and call changes, entering new sites, modifying existing sites and handling all...

Residential Service Coordinator (Case Manager) I

  • Baltimore, MD (7 miles from Towson, MD)
  • 26 days ago
  • Baltimore, MD (7 miles from Towson, MD)
  • 26 days ago

Resident Services Coordinator I (RSC I) is responsible for developing, coordinating and monitoring the individual program plan for each resident assigned to them. This includes the...

Patient Service Coordinator/MA Johns Hopkins University

  • Lutherville, MD (2 miles from Towson, MD)
  • 30+ days ago
  • Lutherville, MD (2 miles from Towson, MD)
  • 30+ days ago

Checks clinic area and rooms for malfunctioning equipment and general maintenance problems on a regular basis. Reports findings to appropriate person or arranges for repairs as required....

Dispatcher

  • Glen Burnie, MD (16 miles from Towson, MD)
  • 30+ days ago
  • Glen Burnie, MD (16 miles from Towson, MD)
  • 30+ days ago

Furr is seeking a skilled and organized Dispatcher to play a pivotal role in ensuring our field technicians are dispatched efficiently and effectively....

Service Coordinator

  • Columbia, MD (19 miles from Towson, MD)
  • 30+ days ago
  • Columbia, MD (19 miles from Towson, MD)
  • 30+ days ago

Service Coordinator Location: Columbia, MD Salary: $94,000 - $96,000 annually Who are we? Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical...

Security Dispatcher PRN

  • Catonsville, MD (11 miles from Towson, MD)
  • 60+ days ago
  • Catonsville, MD (11 miles from Towson, MD)
  • 60+ days ago

You will dispatch both emergency and routine calls for service, while also building a rapport with residents and visitors by providing personalized customer service and hospitality....

Patient Service Coordinator/MA

  • Columbia, MD (19 miles from Towson, MD)
  • 60+ days ago
  • Columbia, MD (19 miles from Towson, MD)
  • 60+ days ago

maintenance problems on a regular basis....

Public Safety Dispatcher III

  • Baltimore, MD (7 miles from Towson, MD)
  • 90+ days ago
  • Baltimore, MD (7 miles from Towson, MD)
  • 90+ days ago

Monitor campus alarm systems. use a computer-aided dispatch system, to receive emergency calls from the public requesting police, fire, medical, or other emergency services....

Demographic Data for Towson, MD

Moving to Towson, MD? Find some basic demographic data about Towson, MD below.


Local
National
48,214
2,297
Medium

Dispatcher Online Courses and Training Opportunities

iHireMaintenanceAndInstallation curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Grand Central Dispatch (GCD) Free Course
Apple's Grand Central Dispatch framework allows you to create asynchronous apps for iOS, ensuring a smooth user experience. Our exclusive content is co-created and continually refined with...
Field Service Dispatcher Console for Dispatchers
Learn to manage appointments, schedules, service resources, and maps with the Field Service Dispatcher Console. Earn points on Salesforce Trailhead. This module includes the following lessons:...
Dispatching Decoded
Unlock the Gateway to a Thriving Career in Logistics with "Dispatching Decoded"!Are you ready to step into the dynamic world of freight dispatching, but unsure where to start? Look no further -...

Salary for Dispatcher Jobs in Towson, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireMaintenanceAndInstallation research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Dispatcher positions.



Highest Education Level

Dispatchers in Towson, MD offer the following education background
High School or GED
33.0%
Vocational Degree or Certification
25.0%
Associate's Degree
17.9%
Bachelor's Degree
16.6%
Master's Degree
3.8%
Some College
2.0%
Some High School
0.9%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Dispatchers in Towson, MD
1-2 years
34.4%
Less than 1 year
24.2%
None
20.3%
2-4 years
13.4%
4-6 years
7.7%


Other Career Titles

Here are some other career titles that require similar skills