Dispatcher Jobs in Maryland
A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.
Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.
planning and optimization Familiarity with CRM system or other contact management platform Salesforce experience Familiarity with DOT compliance and vehicle telematics Hours of Service regulations,...
Assist with the scheduling and dispatching of field labor force to meet customer needs and expectations based on the nature of the call (Emergency, Preventive Maintenance, available resources and customer...
Fire Systems Service Coordinator - Beltsville, MD
- Beltsville, MD
- 15 days ago
- Beltsville, MD
- 15 days ago
The right candidate will schedule and dispatch resources to ensure customer expectations and commitments are met for all services.Why is this important?...
Pay Rate: $18.00 per hour Catholic Charities of Baltimore, Senior Communities is currently seeking a Service Coordinator Assistant, who will educate and engage older adults in accessing...
You will dispatch both emergency and routine calls for service, while also building a rapport with residents and visitors by providing personalized customer service and hospitality....
May dispatch orders and relay messages and special instructions to employees and other departments, using radio telephone equipment. Other duties as assigned....
Nature of Work: The MDTA Emergency Dispatcher Trainee is the trainee level of police dispatching....
Demographic Data for Maryland
Moving to Maryland? Find some basic demographic data about Maryland below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Maryland
Highest Education Level
Dispatchers in Maryland offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Typing
- English
- Microsoft Outlook
- Data Entry
- Multitasking
- Filing
- Investigation
- Dispatching
- Routing
- Emergency Response
- Customer Satisfaction
- Telephone Skills
- Punctual
- Law Enforcement
- Events
- Prioritizing
- Surveillance
- Closed-Circuit Television
- CCTV Monitoring
- Public Safety
- Criminal Justice
- Background Investigations
- Power Plant Operations
- Route Planning
- Bachelors Degree in Psychology
- Harm Reduction
- Alarm Monitoring
- Security Operations
- Torch Cutting
- Scaffolding
- Fire Alarm Installations
- Preventive Maintenance
- Refrigeration
- Irrigation
- Maintenance Management
- Computerized Maintenance Management System
- Plumbing
- Field Service
- General Repair
- Heating Ventilation & Air Conditioning
- Electrical
- Drug Testing
- Background Checks
- Military Background
- Driving
- High School Diploma
- Documentation
- Education Experience
- Inventory Management
- Sales
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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