Dispatcher Jobs in Mentor, OH
A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.
Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.
- Cleveland, OH (22 miles from Mentor, OH)
- 17 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 17 days ago
SCOPE OF RESPONSIBILITY Primary Job Duties Manages the preparation, receipt, sorting, dispatch, or delivery of outgoing and incoming mail either originating from or destined to HQ Building....
Smart Buildings Service Coordinator - Cleveland, OH
- Garfield Heights, OH (22 miles from Mentor, OH)
- 23 days ago
- Garfield Heights, OH (22 miles from Mentor, OH)
- 23 days ago
As a Service Coordinator, you ensure customer expectations and commitments are met for all services by scheduling and dispatching resources....
- Solon, OH (20 miles from Mentor, OH)
- 24 days ago
- Solon, OH (20 miles from Mentor, OH)
- 24 days ago
About PartsSource PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites,...
Demographic Data for Mentor, OH
Moving to Mentor, OH? Find some basic demographic data about Mentor, OH below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Mentor, OH
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Mentor, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Typing
- Inbound/Outbound Calling
- Reporting
- English
- Verbal Communication
- Data Entry
- Spreadsheets
- Multitasking
- Business Correspondence
- Filing
- Dispatching
- Routing
- Emergency Response
- Customer Satisfaction
- Call Center Experience
- Telephone Skills
- Punctual
- Patrol
- Law Enforcement
- Events
- Surveillance
- Closed-Circuit Television
- CCTV Monitoring
- Public Safety
- Criminal Justice
- Background Investigations
- Route Planning
- Bachelors Degree in Psychology
- Alarm Monitoring
- Ged
- Fire Alarm Installations
- Scaffolding
- Preventive Maintenance
- Computerized Maintenance Management System
- Maintenance Management
- Field Service
- Heating Ventilation & Air Conditioning
- General Repair
- Distribution
- Background Checks
- Military Background
- Driving
- High School Diploma
- Documentation
- Education Experience
- Inventory Management
- Sales
- Regulations
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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