Dispatcher Jobs in Elk River, MN
A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.
Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.
- Ramsey, MN (8 miles from Elk River, MN)
- 16 days ago
- Ramsey, MN (8 miles from Elk River, MN)
- 16 days ago
We specialize in HVAC & Plumbing residential service, maintenance and installation, and due to continued growth and expansion we are in need of an additional dispatcher You'll help schedule service...
Demographic Data for Elk River, MN
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Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Elk River, MN
Highest Education Level
Dispatchers in Elk River, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Typing
- Reporting
- English
- Data Entry
- Multitasking
- Logistics
- Filing
- Dispatching
- Routing
- Transportation Logistics
- Fleet Management
- Emergency Response
- Customer Satisfaction
- Telephone Skills
- Punctual
- Law Enforcement
- Events
- Prioritizing
- Surveillance
- Closed-Circuit Television
- CCTV Monitoring
- Public Safety
- Criminal Justice
- Background Investigations
- Power Plant Operations
- Route Planning
- Bachelors Degree in Psychology
- Harm Reduction
- Alarm Monitoring
- Ged
- Torch Cutting
- Scaffolding
- Fire Alarm Installations
- Preventive Maintenance
- Irrigation
- Maintenance Management
- Computerized Maintenance Management System
- Plumbing
- Field Service
- General Repair
- Heating Ventilation & Air Conditioning
- Electrical
- Drug Testing
- Background Checks
- Military Background
- Driving
- High School Diploma
- Documentation
- Education Experience
- Inventory Management
- Sales
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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