Dispatcher Jobs in Lawrence, MA
A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.
Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.
- Stoneham, MA (16 miles from Lawrence, MA)
- 90+ days ago
- Stoneham, MA (16 miles from Lawrence, MA)
- 90+ days ago
The Dispatcher is responsible for overseeing the activities of the customer service and dispatch functions with respect to servicing and scheduling delivery to meet customer demands and optimize route...
- Chelsea, MA (22 miles from Lawrence, MA)
- 30+ days ago
- Chelsea, MA (22 miles from Lawrence, MA)
- 30+ days ago
It shall be the mission of the Massachusetts Environmental Police, Dispatch Services Bureau, to provide superior Public Safety Dispatch services in an efficient and accurate manner and with the utmost...
Emergency Services Dispatcher - Police
- Manchester, NH (24 miles from Lawrence, MA)
- 45+ days ago
- Manchester, NH (24 miles from Lawrence, MA)
- 45+ days ago
Required Special Qualifications: Ability to pass a background check; Certification as a Public Safety Dispatcher from one year of hire; Certification in Emergency Medical Dispatching from one year of...
Service Coordinator-Central Station Operator
- Lowell, MA (8 miles from Lawrence, MA)
- 60+ days ago
- Lowell, MA (8 miles from Lawrence, MA)
- 60+ days ago
If needed, dispatch the proper technicians to handle any emergencies as required. Follow through to ensure resolution of all situations....
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Security Operations Dispatcher (Municipal Protective Services Operations)
- Boston, MA (24 miles from Lawrence, MA)
- 90+ days ago
- Boston, MA (24 miles from Lawrence, MA)
- 90+ days ago
Responsibilities Processes incoming and outgoing emergency and non-emergency signals from alarm monitoring software consistent with established protocols and procedures....
Demographic Data for Lawrence, MA
Moving to Lawrence, MA? Find some basic demographic data about Lawrence, MA below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Lawrence, MA
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Lawrence, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Typing
- Reporting
- English
- Verbal Communication
- Data Entry
- Multitasking
- Filing
- Individual Counseling
- Dispatching
- Routing
- Emergency Response
- Customer Satisfaction
- Telephone Skills
- Punctual
- Law Enforcement
- Events
- Surveillance
- Closed-Circuit Television
- Public Safety
- Background Investigations
- Route Planning
- Bachelors Degree in Psychology
- Harm Reduction
- Alarm Monitoring
- Guard Card
- Ged
- Torch Cutting
- Scaffolding
- Fire Alarm Installations
- Preventive Maintenance
- Refrigeration
- Predictive Maintenance
- Irrigation
- Maintenance Management
- Computerized Maintenance Management System
- Plumbing
- Field Service
- General Repair
- Heating Ventilation & Air Conditioning
- Electrical
- Drug Testing
- Background Checks
- Military Background
- Driving
- High School Diploma
- Documentation
- Education Experience
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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