Dispatcher Jobs in Billerica, MA
A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.
Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.
Facilities Service Coordinator
- Watertown, MA (12 miles from Billerica, MA)
- 17 hours ago
- Watertown, MA (12 miles from Billerica, MA)
- 17 hours ago
Overview ABOUT THE POSITION VHBs headquarters in Watertown, MA is looking for a Facilities Services Coordinator to provide a variety of support services within a facility. Hiring Salary Range -...
- Hudson, NH (16 miles from Billerica, MA)
- 30+ days ago
- Hudson, NH (16 miles from Billerica, MA)
- 30+ days ago
The Dispatcher will be responsible for having a strong focus on customer service/support. The Dispatcher is also responsible for any other administrative tasks assigned by the division manager....
- Stoneham, MA (9 miles from Billerica, MA)
- 90+ days ago
- Stoneham, MA (9 miles from Billerica, MA)
- 90+ days ago
The Dispatcher is responsible for overseeing the activities of the customer service and dispatch functions with respect to servicing and scheduling delivery to meet customer demands and optimize route...
- Chelsea, MA (15 miles from Billerica, MA)
- 22 days ago
- Chelsea, MA (15 miles from Billerica, MA)
- 22 days ago
It shall be the mission of the Massachusetts Environmental Police, Dispatch Services Bureau, to provide superior Public Safety Dispatch services in an efficient and accurate manner and with the utmost...
Service Coordinator-Central Station Operator
- Lowell, MA (7 miles from Billerica, MA)
- 45+ days ago
- Lowell, MA (7 miles from Billerica, MA)
- 45+ days ago
If needed, dispatch the proper technicians to handle any emergencies as required. Follow through to ensure resolution of all situations....
Dispatcher, Control Room Operations
- Boston, MA (16 miles from Billerica, MA)
- 60+ days ago
- Boston, MA (16 miles from Billerica, MA)
- 60+ days ago
and location Dispatch security and hospital engineering personnel and contact appropriate hospital personnel to notify them of activity associated with the fire alarm systems....
Security Operations Dispatcher (Municipal Protective Services Operations)
- Boston, MA (16 miles from Billerica, MA)
- 60+ days ago
- Boston, MA (16 miles from Billerica, MA)
- 60+ days ago
Responsibilities Processes incoming and outgoing emergency and non-emergency signals from alarm monitoring software consistent with established protocols and procedures....
- Southborough, MA (21 miles from Billerica, MA)
- 90+ days ago
- Southborough, MA (21 miles from Billerica, MA)
- 90+ days ago
Compensation: $20.00 - $25.00 per hour As an appliance repair technician, youll work with anything from dishwashers to microwaves to dryers....
- Hudson, NH (16 miles from Billerica, MA)
- 90+ days ago
- Hudson, NH (16 miles from Billerica, MA)
- 90+ days ago
If needed, dispatch the proper technicians to handle any emergencies as required. Follow through to ensure resolution of all situations....
Demographic Data for Billerica, MA
Moving to Billerica, MA? Find some basic demographic data about Billerica, MA below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Billerica, MA
Highest Education Level
Dispatchers in Billerica, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Typing
- Reporting
- English
- Data Entry
- Multitasking
- Logistics
- Filing
- Dispatching
- Routing
- Transportation Logistics
- Fleet Management
- Emergency Response
- Customer Satisfaction
- Telephone Skills
- Punctual
- Law Enforcement
- Events
- Prioritizing
- Surveillance
- Closed-Circuit Television
- CCTV Monitoring
- Public Safety
- Criminal Justice
- Background Investigations
- Power Plant Operations
- Route Planning
- Bachelors Degree in Psychology
- Harm Reduction
- Alarm Monitoring
- Ged
- Torch Cutting
- Scaffolding
- Fire Alarm Installations
- Preventive Maintenance
- Irrigation
- Maintenance Management
- Computerized Maintenance Management System
- Plumbing
- Field Service
- General Repair
- Heating Ventilation & Air Conditioning
- Electrical
- Drug Testing
- Background Checks
- Military Background
- Driving
- High School Diploma
- Documentation
- Education Experience
- Inventory Management
- Sales
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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