Dispatcher Jobs in Norcross, GA
A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.
Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.
Are you a detail-oriented professional with a knack for planning and coordination? Our client is seeking a Field Service Coordinator to join their team! In this role, you will be responsible for...
- Smyrna, GA (17 miles from Norcross, GA)
- 4 days ago
- Smyrna, GA (17 miles from Norcross, GA)
- 4 days ago
Continuous monitoring and maintenance of the Call Management System (scheduling board) throughout the day, routinely checking all open calls and dispatch accordingly....
- Suwanee, GA (10 miles from Norcross, GA)
- 26 days ago
- Suwanee, GA (10 miles from Norcross, GA)
- 26 days ago
Responsible for assisting the Service Manager with receiving/scheduling and dispatching service calls, processing work orders in the accounting software. 2....
- Atlanta, GA (16 miles from Norcross, GA)
- 30+ days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 30+ days ago
Overview CHENEGA MISSION OPERATIONS, LLC. Atlanta, GA The Event Services Coordinator will provide daily set up of tables, chairs and other equipment per room diagrams; Cleaning of chairs, walls,...
- Alpharetta, GA (14 miles from Norcross, GA)
- 30+ days ago
- Alpharetta, GA (14 miles from Norcross, GA)
- 30+ days ago
Paid time off & paid holidays (depending on role and month of hire) Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Customer Service and others)....
- Kennesaw, GA (23 miles from Norcross, GA)
- 30+ days ago
- Kennesaw, GA (23 miles from Norcross, GA)
- 30+ days ago
Summary The service dispatcher is accountable for planning and dispatching for the technicians in the most efficient, customer focused manner to ensure we exceed our customers’ expectations as well...
- Suwanee, GA (10 miles from Norcross, GA)
- 30+ days ago
- Suwanee, GA (10 miles from Norcross, GA)
- 30+ days ago
Schedule and dispatch service calls effectively. Ordered parts, as needed, for service work and maintained records related to parts orders. Process customer credit card payments promptly....
- Kennesaw, GA (23 miles from Norcross, GA)
- 30+ days ago
- Kennesaw, GA (23 miles from Norcross, GA)
- 30+ days ago
Prior experience dispatching is desirable. Experience or training in the use of computers and related systems in an administrative office environment....
- Doraville, GA (4 miles from Norcross, GA)
- 30+ days ago
- Doraville, GA (4 miles from Norcross, GA)
- 30+ days ago
Maintain contact between drivers and home base, dispatching drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost...
Statewide CHAMP Dispatcher Trainer
- Atlanta, GA (16 miles from Norcross, GA)
- 45+ days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 45+ days ago
and maintenance of a series of classroom and on-line training packages for CHAMP Dispatch Operators, and CHAMP Dispatch Supervisors....
Demographic Data for Norcross, GA
Moving to Norcross, GA? Find some basic demographic data about Norcross, GA below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Norcross, GA
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Norcross, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Typing
- Inbound/Outbound Calling
- Reporting
- English
- Verbal Communication
- Data Entry
- Spreadsheets
- Multitasking
- Business Correspondence
- Filing
- Dispatching
- Routing
- Emergency Response
- Customer Satisfaction
- Call Center Experience
- Telephone Skills
- Punctual
- Patrol
- Law Enforcement
- Events
- Surveillance
- Closed-Circuit Television
- CCTV Monitoring
- Public Safety
- Criminal Justice
- Background Investigations
- Route Planning
- Bachelors Degree in Psychology
- Alarm Monitoring
- Ged
- Fire Alarm Installations
- Scaffolding
- Preventive Maintenance
- Computerized Maintenance Management System
- Maintenance Management
- Field Service
- Heating Ventilation & Air Conditioning
- General Repair
- Distribution
- Background Checks
- Military Background
- Driving
- High School Diploma
- Documentation
- Education Experience
- Inventory Management
- Sales
- Regulations
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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