Dispatcher Jobs in Jacksonville, FL
A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.
Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.
Essential Duties and Responsibilities : Scheduling and Dispatching : Coordinating the schedules of HVAC technicians, ensuring that service calls are assigned to the right technician based on location...
What You’ll Do: As a Dispatcher at Sodexo, you are a vital part of Sodexo's operational success. You will provide dispatching and clerical support duties for the department....
If needed, dispatch the proper technicians to handle any emergencies as required. Follow through to ensure resolution of all situations....
Demographic Data for Jacksonville, FL
Moving to Jacksonville, FL? Find some basic demographic data about Jacksonville, FL below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Jacksonville, FL
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Jacksonville, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Typing
- Reporting
- English
- Data Entry
- Spreadsheets
- Multitasking
- Business Correspondence
- Filing
- Dispatching
- Routing
- Transportation Logistics
- Emergency Response
- Customer Satisfaction
- Call Center Experience
- Telephone Skills
- Punctual
- Patrol
- Law Enforcement
- Events
- Surveillance
- Closed-Circuit Television
- CCTV Monitoring
- Public Safety
- Criminal Justice
- Background Investigations
- Route Planning
- Bachelors Degree in Psychology
- Alarm Monitoring
- Ged
- Fire Alarm Installations
- Scaffolding
- Preventive Maintenance
- Computerized Maintenance Management System
- Maintenance Management
- Field Service
- Heating Ventilation & Air Conditioning
- General Repair
- Distribution
- Background Checks
- Military Background
- Driving
- High School Diploma
- Documentation
- Education Experience
- Inventory Management
- Sales
- Regulations
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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