Dispatcher Jobs in Andover, CT
A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.
Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.
- Middletown, CT (19 miles from Andover, CT)
- 20 days ago
- Middletown, CT (19 miles from Andover, CT)
- 20 days ago
Overview Are you looking for a career in a fast paced, growing business with lots of opportunity for advancement? If so, then Encore Fire Protection may be the place for you. Encore is redefining...
Benjamin Franklin Plumbing is actively searching for a highly motivated, upbeat, positive and confident Plumbing dispatcher....
Demographic Data for Andover, CT
Moving to Andover, CT? Find some basic demographic data about Andover, CT below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Andover, CT
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Andover, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Typing
- Inbound/Outbound Calling
- Reporting
- English
- Verbal Communication
- Data Entry
- Spreadsheets
- Multitasking
- Business Correspondence
- Filing
- Dispatching
- Routing
- Emergency Response
- Customer Satisfaction
- Call Center Experience
- Telephone Skills
- Punctual
- Patrol
- Law Enforcement
- Events
- Surveillance
- Closed-Circuit Television
- CCTV Monitoring
- Public Safety
- Criminal Justice
- Background Investigations
- Route Planning
- Bachelors Degree in Psychology
- Alarm Monitoring
- Ged
- Fire Alarm Installations
- Preventive Maintenance
- Computerized Maintenance Management System
- Maintenance Management
- Field Service
- Heating Ventilation & Air Conditioning
- General Repair
- Distribution
- Background Checks
- Military Background
- Driving
- High School Diploma
- Documentation
- Education Experience
- Inventory Management
- Sales
- Regulations
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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