Dispatcher Jobs in Castlegar, BC
A Dispatcher in the maintenance and installation industry plays a vital role in coordinating maintenance and installation tasks. They are responsible for receiving service requests, scheduling technicians for jobs, and ensuring that technicians are informed about their assignments. Additionally, they might also handle inventory management, monitor progress of tasks, and manage customer concerns. They interact with clients, installation and maintenance technicians, and other industry professionals on a regular basis, making strong communication and organizational skills a must.
Critical skills for a Dispatcher include problem-solving, multitasking, proficiency with dispatching software and tools, and customer service. Some certifications that can boost a dispatcher's credibility are the Certified Telecommunicator (CT) from National Academies of Emergency Dispatch (NAED) and the Emergency Medical Dispatcher (EMD) certification for those dealing with emergency maintenance situations. Prior experience in roles like Customer Service Representative, Administrative Assistant, or Maintenance Technician can provide valuable industry knowledge and skillset for a Dispatcher role.
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Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Castlegar, BC
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Castlegar, BC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Typing
- Inbound/Outbound Calling
- Reporting
- English
- Verbal Communication
- Data Entry
- Spreadsheets
- Multitasking
- Business Correspondence
- Filing
- Dispatching
- Routing
- Emergency Response
- Customer Satisfaction
- Call Center Experience
- Telephone Skills
- Punctual
- Patrol
- Law Enforcement
- Events
- Surveillance
- Closed-Circuit Television
- CCTV Monitoring
- Public Safety
- Criminal Justice
- Route Planning
- Bachelors Degree in Psychology
- Alarm Monitoring
- Ged
- Fire Alarm Installations
- Scaffolding
- Preventive Maintenance
- Computerized Maintenance Management System
- Maintenance Management
- Field Service
- Heating Ventilation & Air Conditioning
- General Repair
- Distribution
- Background Checks
- Military Background
- Driving
- High School Diploma
- Documentation
- Education Experience
- Inventory Management
- Sales
- Regulations
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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